Plotreel Inc. (“Plotreel”) is committed to protecting the privacy of all individuals who download the Plotreel app, which includes all mobile applications that Plotreel makes available from time to time (the “Applications”), and use the Plotreel products and services (the “Platforms”).
To make this policy easier to read, we call the the Applications and the Platforms together the “Services”.
Personal Information We May Collect and Use
Personal Information You Provide to Us: Plotreel receives and stores any information you enter when you use the Services or which are provided to us in any other way. The types of Personal Information collected may include your name, email address, phone number, birthday, gender, education, school, occupation, Facebook / Twitter and/or Instagram usernames, use information regarding your use of our Services. The Personal Information you provide is used for such purposes as allowing you to set up stories that can be used to store images and content related to each story, improving the content of the Services, and communicating with you about specials and new features.
System and Device Information: Plotreel automatically collects and receives certain information mobile device, including your photo library, camera, and the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies (see “Cookies and Related Technologies” below). For example, each time you visit the Website or otherwise use the Services, we automatically collect your IP address, browser and device type, access times, the regions from which you purchased the app (collectively referred to as “traffic data”). We may link this traffic data to your unique Plotreel user ID to better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, provide services, improve the features and usability of our Services, and better understand and market to our customers and website users. Plotreel also makes use of non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services and Website pages with a view to introducing improvements and improve usability of our Services. We may share this type of statistical data so that our partners also understand how often people use our Services, so that they, too, may provide you with an optimal experience. Your IP address and other relevant non-identifiable information may be used in order to trace any fraudulent or criminal activity or any activity in violation of the Terms.
Cookies and Related Technologies
Session Cookies: The Services use “session cookies”, which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the Website or the Services. Without these cookies, we wouldn’t be able to provide the Services to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Plotreel log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information.
Demographics and Interest Reporting: These features are used to advertise online; to allow third-party vendors, to show you advertising across the Internet; to allow Plotreel and third-party vendors, to use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on your past visits to the Website and to report how ad impressions, uses of ad services, and interactions with these ad impressions and ad services are related to visits to the screen. Plotreel uses other third-party performance and remarketing cookies, and further information on those third-party cookies can be obtained by contacting us. Plotreel may also use related technologies including web beacons, bugs, pixels, and software tokens in order to facilitate your use of the Services. Most notably, the Services use software tokens (stored securely on Plotreel-controlled servers) in order to facilitate the logging in to and the functioning of both the Services and Third-Party Applications.
When We May Share Personal Information
(1) when you explicitly consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;
(2) where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;
(3) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;
(4) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally);
(5) to a parent company, subsidiaries, joint ventures, or other companies under common control with Plotreel;
(7) if this information is not private, is aggregated or is otherwise non-personal information, such as your public user profile information and related public data (such as Tweets, likes, etc.) or the number of users who clicked on a particular link (even if only one did so).
Plotreel uses email as the primary mode of communications with our users. We want to respect your privacy by only sending emails of interest to you. You can manage your email preferences, such as opting-out or unsubscribing from emails sent by Plotreel, by adjusting your preferences in your account settings. You may also opt out or unsubscribe from any future email communications from within a link provided in each email correspondence that we send you.
You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Plotreel for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required by applicable law. As mentioned above you have a right to change your email preferences at any time.
You should be aware that Plotreel acts as a conduit between our users and the various Supported Platforms and Third-Party Applications. In several instances, the content published via Plotreel will not be in Plotreel’s custody or control, and any content that has been shared by you through any Supported Platform or Third-Party Applications via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms and/or the Third-Party Applications.
207-1238 Burrard St. Vancouver, BC V6E 4R7